“Light Your Passion”
Frequently Asked Questions (FAQ’s)
Question: How long does it take to produce and ship?
Answer: Production time varies depending on demand, stock art or custom designs. We will advise you of a time frame at time of order.
Question: Is there a warranty?
Answer: Please see warranty page on our website.
Question: Will you be offering more models and graphics in the future?
Answer: Makes and models will be added frequently, along with additional graphics to choose from. Check back often for the latest products.
Question: How is custom art handled?
Answer: If you wish to place an order using custom artwork, you will work directly with a member of our design team.
Question: If I order a custom, will it be a one of a kind?
Answer: No, the art will be specifically designed for you, but will enter our inventory for future windshields.
Question: Is there any way to have a true one of a kind?
Answer: Yes. For an additional charge, we will customize artwork for you and it will never, ever be reproduced by us.
Question: What is a “re-curve”?
Answer: The top of the windshield has a slight outward bend to better deflect wind.
Question: Will the etching affect my vision?
Answer: We never etch any graphics within the field of view.
Question: Is it safe to ride with the windshield lit?
Answer: Refer to our disclaimer on the website and your state’s individual laws.
Question: Is it DOT approved?
Answer: Our products are made of DOT approved materials, and have a DOT stamp on the windshield.
Question: How do I install it?
Answer: For optimum results, we highly recommend Dealer installation.
Question: Should lighting be wired to the ignition switch?
Answer: No. It must be wired through an accessory switch.
Question: How do I order?
Answer: Please refer to our order page or contact us directly.
Question: How do I purchase?
Answer: You will receive a PayPal invoice via your email.
Question: Do you charge sales tax?
Answer: To orders shipped to residents of Wisconsin.
Question: Can I become a dealer?
Answer: If you are an established motorcycle dealership, please submit a dealer inquiry form on this site.
Question: What is the best way to care for this product?
Answer: Always use a soft cloth to clean and never wipe with paper towels.
Question: What is your return policy?
Answer: If product arrives damaged or not working upon arrival, return for a replacement. After installation please see our warranty.
We reserve the sole right to refuse any custom artwork at our discretion.
Proudly American Made
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Milwaukee Journal-Sentinel News Paper
Business Section: May 26, 2010
“Light Your Passion”
Illumatek of Milwaukee Inc
3425 South Wehr
New Berlin, WI 53146